Shipping Policy | DecorTrends.in

Everything you need to know about how DecorTrends.in ships your favourite modern home decor products — safely, swiftly, and right to your doorstep anywhere in India.

Fast, Safe & Reliable Home Decor Delivery Across India

At DecorTrends.in, we believe that transforming your home with beautiful, modern decor should be effortless — from browsing our collection to receiving your order at your doorstep. Our shipping policy is designed to give you complete clarity, confidence, and peace of mind every time you shop with us.

Please read this page carefully to understand how we process, ship, and deliver your orders across India.

1. Where We Ship — Our Delivery Coverage

DecorTrends.in proudly delivers to all major cities, towns, and pin codes across India, including metro cities like Mumbai, Delhi, Bangalore, Chennai, Hyderabad, Kolkata, Pune, and Ahmedabad, as well as Tier-2 and Tier-3 cities.

We partner with trusted and established courier networks to ensure your home decor products reach you safely, regardless of your location. If you are unsure whether we deliver to your specific pin code, simply enter it at checkout — our system will instantly confirm availability.

Pro Tip: Customers in metropolitan areas typically experience faster delivery times due to wider courier network coverage.

2. Order Processing Time

Once you place an order on DecorTrends.in, our fulfilment team immediately begins preparing your items for dispatch. Here is what to expect:

Standard Orders: Processed and dispatched within 1–2 business days of confirmed payment.

Customised or Made-to-Order Items: May require 3–5 additional business days for production before dispatch.

Orders placed on weekends or public holidays are processed on the next working business day.

You will receive an order confirmation email immediately after purchase, followed by a dispatch notification with your tracking details once your order leaves our warehouse.

3. Estimated Delivery Timelines

Delivery timelines vary based on your location within India:

Location TypeEstimated Delivery TimeMetro Cities (Mumbai, Delhi, Bangalore, etc.)3 – 5 Business DaysTier-2 Cities (Jaipur, Surat, Nagpur, Lucknow, etc.)5 – 7 Business DaysTier-3 Cities & Remote Areas7 – 10 Business Days

Please Note: These are estimated timelines. Actual delivery may vary due to courier delays, peak shopping seasons (Diwali, Dussehra, Christmas), natural events, or unforeseen logistical challenges. We always strive to deliver within the stated window and will notify you promptly if any delays arise.

4. Shipping Charges

We believe great home decor should be accessible without hidden costs. Here is our transparent shipping fee structure:

Free Shipping on all orders above ₹999 anywhere in India.

Standard Shipping Fee of ₹79–₹149 applies to orders below ₹999, depending on your location and the weight of the items.

Bulky or Oversized Items (large wall art, furniture pieces, etc.) may carry an additional handling and shipping surcharge, which will be clearly displayed at checkout before you confirm your order.

No surprise charges. No hidden fees. What you see at checkout is exactly what you pay.

5. Order Tracking — Know Where Your Order Is at All Times

Once your order ships, we will immediately send you:

A Dispatch Confirmation Email with your courier partner's name and a unique Tracking ID.

A direct tracking link so you can monitor your shipment in real time.

You can also log into your DecorTrends.in account at any time, navigate to "My Orders," and check the live status of your delivery. If you checked out as a guest, use the tracking ID sent to your registered email.

Our Courier Partners include: Delhivery, Blue Dart, Ekart Logistics, Xpressbees, and other leading Indian courier networks, selected based on your pin code for maximum efficiency.

6. Packaging — Your Decor Deserves the Best Protection

Every product at DecorTrends.in is packaged with care. We use:

Multi-layered protective packaging for fragile items such as ceramics, glass decor, and wall hangings.

Reinforced boxes and bubble wrap for delicate or high-value pieces.

Eco-conscious packaging materials wherever possible, reflecting our commitment to sustainable practices.

Our goal is simple: your order should arrive at your home in the same pristine condition it left our warehouse.

7. Damaged or Incorrect Items — We Make It Right

Despite our best packaging efforts, transit damage can occasionally occur. If your order arrives damaged, defective, or incorrect, here is how we handle it:

Report within 48 hours of delivery by emailing us at support@decortrends.in or calling our customer support helpline.

Attach clear photographs of the damaged item and the packaging.

Once verified, we will arrange a free replacement or full refund within 5–7 business days, with no questions asked.

We stand firmly behind the quality of every product we ship, and your satisfaction is our highest priority.

8. Failed Delivery Attempts

If our courier partner is unable to deliver your order due to an incorrect address, unavailability at the delivery location, or access issues:

Up to 3 delivery attempts will be made on separate days.

After 3 failed attempts, the package will be returned to our warehouse.

You will be notified, and we will reship your order once the correct address or delivery arrangement is confirmed. Re-shipping charges may apply for orders returned due to customer-side delivery failures.

To avoid this, please ensure your shipping address, landmark details, and contact number are accurate when placing your order.

9. Shipping During Peak Sale Periods & Festivals

During major sale events — including Independence Day Sale, Navratri, Diwali, Christmas, and New Year promotions — order volumes increase significantly across the platform. During these periods:

Processing times may extend by 1–3 additional business days.

Courier partners may experience slightly longer transit times.

We will proactively communicate any expected delays via email and SMS.

We recommend placing your orders at least 10–14 days in advance if you need your home decor for a specific occasion or event.

10. International Shipping

At this time, DecorTrends.in ships exclusively within India. We are actively working to expand our shipping network and hope to serve international customers in the near future. Stay tuned to our website and social channels for updates.

11. GST & Taxes

All prices listed on DecorTrends.in are inclusive of applicable GST (Goods and Services Tax) as per Indian tax regulations. No additional taxes are levied at checkout or delivery. Your invoice, which is emailed upon purchase, reflects the complete tax breakdown for your records.

Frequently Asked Questions About Shipping

Q: Do you offer same-day or next-day delivery?

Currently, we do not offer same-day or next-day delivery. Our standard processing and dispatch window is 1–2 business days, with delivery timelines varying by location as detailed above.

Q: Can I change my delivery address after placing an order?

Address changes can be accommodated only before the order has been dispatched. Please contact our support team immediately at support@decortrends.in if you need to modify your delivery details.

Q: What if I am not available to receive my order?

Inform your courier partner to attempt re-delivery on a suitable date, or arrange for a trusted neighbour or building security to accept the package on your behalf. Most courier partners also offer a rescheduling option through their own tracking portals.

Q: My tracking link is not updating. What should I do?

Tracking links may take up to 24 hours to activate after dispatch. If your link remains inactive after 24 hours, please contact us at support@decortrends.in with your order number and we will assist you immediately.

Q: Do you ship to PO Box addresses?

We are unable to ship to PO Box addresses. Please provide a complete residential or commercial address, including a pin code, when placing your order.

Contact Our Shipping Support Team

Have a question that is not answered here? Our dedicated customer support team is happy to help.

📧 Email: jjsundar@yahoo.com

🌐 Website: www.decortrends.in

🕐 Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST

We typically respond to all email queries within 24 business hours.

Last Updated: April 2026

DecorTrends.in — Modern & Affordable Home Decor, Delivered Across India