Before you shop, please take a moment to read our Terms & Conditions. This agreement outlines the rules, rights, and responsibilities that govern your use of DecorTrends.in — clearly written, legally compliant, and fully aligned with Indian consumer protection law.

Terms & Conditions | DecorTrends.in

  Know Your Rights & Our Commitments — Online Home Decor Shopping in India

 Effective Date: April 2026 

 Last Updated: April 2026 

Welcome to DecorTrends.in . These Terms and Conditions (Terms) constitute a legally binding agreement between you (Customer, User, You) and DecorTrends.in ("We, "Us", "Our, "the Company") governing your access to and use of our website at www.decortrends.in and all related purchases, services, and interactions.

By accessing, browsing, or placing an order on DecorTrends.in, you confirm that you have read, understood, and agreed to be bound by these Terms in full. If you do not agree to any part of these Terms, please do not use our website or place an order.

These Terms are governed by and comply with:

- Information Technology Act, 2000 and IT (Intermediary Guidelines) Rules

- Consumer Protection Act, 2019 

- Consumer Protection (E-Commerce) Rules, 2020 

- Digital Personal Data Protection (DPDP) Act, 2023 

- Any other applicable Indian laws and regulations

  1. About DecorTrends.in

DecorTrends.in is an online home decor store based in India, offering modern, affordable, and trending home décor products including wall decor, living room accessories, kitchen tools, and home furnishing items.

 Business Details: 

-  Website: www.decortrends.in

-  Email: support@decortrends.in

-  Customer Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST

We are committed to operating transparently, ethically, and in full compliance with all applicable Indian consumer protection laws.

  2. Eligibility to Use Our Website

By using DecorTrends.in, you represent and warrant that:

- You are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian.

- You have the legal authority to enter into a binding agreement with DecorTrends.in.

- You are not barred from receiving goods or services under any applicable Indian law.

- All information you provide to us during registration and purchase is accurate, current, and complete .

We reserve the right to refuse service, cancel orders, or terminate accounts at our sole discretion if we find that eligibility conditions have not been met.

  3. Account Registration

To access certain features of our website, including order tracking and purchase history, you may create a customer account. When registering:

- You agree to provide true, accurate, and complete information.

- You are responsible for maintaining the confidentiality of your password and all activities that occur under your account.

- You agree to notify us immediately at support@decortrends.in of any unauthorised use of your account or security breach.

- DecorTrends.in will not be liable for any loss or damage arising from your failure to protect your account credentials.

We reserve the right to suspend or terminate accounts that violate these Terms, contain false information, or are used for fraudulent activity.

  4. Products, Pricing & Availability

 # Product Information

We strive to ensure that all product descriptions, images, dimensions, and specifications displayed on DecorTrends.in are accurate and up to date. However:

- Product colours may appear slightly different on screen due to varying monitor settings and display calibrations.

- Product dimensions and weights are approximate and may vary marginally.

- We reserve the right to update, modify, or discontinue any product without prior notice.

 Pricing

- All prices displayed on DecorTrends.in are in Indian Rupees (INR) and are inclusive of applicable GST unless explicitly stated otherwise.

- Prices are subject to change without prior notice. However, the price confirmed at the time of your order placement will be honoured.

- We take all reasonable care to ensure pricing accuracy. In the rare event of a pricing error, we will notify you before processing your order and give you the option to confirm or cancel.

  Product Availability

- All orders are subject to product availability.

- If a product becomes unavailable after your order is placed, we will notify you promptly and offer a full refund or the option to choose an alternative product.

  5. Ordering & Order Confirmation

  Placing an Order

When you place an order on DecorTrends.in, you are making an offer to purchase the selected products at the stated price. Your order is not confirmed until you receive an Order Confirmation Email from us.

  Order Confirmation

- An automated Order Confirmation Email will be sent to your registered email address upon successful payment.

- This email constitutes acceptance of your order by DecorTrends.in and forms the basis of our contract with you.

- Please review your order confirmation carefully and contact us immediately at support@decortrends.in if any details are incorrect.

  Order Modifications

- Order modifications (change of product, quantity, or address) may be requested within 24 hours of placement, provided the order has not yet been dispatched.

- Once an order has been dispatched, modifications are not possible.

  Order Cancellation

- You may cancel your order within 24 hours of placement, provided it has not been dispatched.

- For full details on cancellations, please refer to our Return & Refund Policy .

  6. Payment Terms

  Accepted Payment Methods

DecorTrends.in accepts the following payment methods:

- Credit Cards (Visa, Mastercard, RuPay, American Express)

- Debit Cards

- UPI (Google Pay, PhonePe, Paytm, BHIM)

- Net Banking

- Cash on Delivery (COD) — available on select pin codes and order values

- EMI options (via select bank cards, where available)

  Payment Security

All online transactions on DecorTrends.in are processed through Razorpay , a PCI-DSS compliant and RBI-regulated payment gateway. We do not store your card or UPI details on our servers at any time.

  Payment Failure

If a payment fails but your account is debited, the amount will typically be reversed by your bank within 5–7 business days . If the reversal does not occur within this period, please contact us at support@decortrends.in with your transaction details.

  Cash on Delivery (COD)

- COD orders are subject to a nominal handling fee, displayed at checkout.

- COD is available only for select pin codes and for order values below a specified threshold.

- Refusal to accept a COD delivery without a valid reason may result in the suspension of future COD privileges for that account.

  7. Shipping & Delivery

DecorTrends.in ships to all major cities, towns, and pin codes across India. Delivery timelines, shipping charges, and our courier partners are detailed in our dedicated Shipping Policy page, which forms an integral part of these Terms.

Key points:

- Orders are processed and dispatched within 1–2 business days of confirmed payment.

- Estimated delivery timelines range from 3–10 business days depending on your location.

- Free shipping is available on orders above ₹999 .

- A tracking ID will be shared with you via email upon dispatch.

For complete details, please refer to our [Shipping Policy] .

  8. Returns, Refunds & Exchanges

Our return and refund policy is designed to be fair, transparent, and customer-friendly. Key highlights:

- Returns are accepted for damaged, defective, or incorrectly delivered products.

- Damage must be reported within 48 hours of delivery with photographic evidence.

- Refunds are processed to the original payment method within 5–10 business days of return approval.

- Customised or personalised products are non-returnable unless defective.

For complete details, please refer to our [Return & Refund Policy] , which forms an integral part of these Terms.

  9. Intellectual Property Rights

All content on DecorTrends.in — including but not limited to text, product descriptions, photographs, graphics, logos, icons, button icons, digital downloads, and the overall website design — is the exclusive intellectual property of DecorTrends.in and is protected under the Copyright Act, 1957 and other applicable Indian intellectual property laws.

You are strictly prohibited from:

- Reproducing, duplicating, copying, or republishing any content from this website without our prior written consent.

- Using our brand name, logo, or trademarks in any manner without authorisation.

- Using any automated tools (bots, scrapers, crawlers) to extract content or data from our website.

Any unauthorised use of our intellectual property will be subject to legal action under applicable Indian law.

  10. User Conduct & Prohibited Activities

By using DecorTrends.in, you agree not to engage in any of the following prohibited activities:

- Providing false or misleading information during registration or at checkout.

- Using our website for any unlawful, fraudulent, or harmful purpose.

- Attempting to gain unauthorised access to any part of our website, servers, or databases.

- Uploading or transmitting any viruses, malware, or malicious code .

- Engaging in any conduct that disrupts or interferes with the normal operation of our website.

- Placing fake, fraudulent, or malicious orders with intent to harm our business or other customers.

- Leaving false reviews or engaging in any form of online defamation.

We reserve the right to take appropriate legal action and/or report such activities to relevant Indian authorities.

  11. Disclaimers & Limitation of Liability

 # Disclaimer of Warranties

DecorTrends.in provides its website and products on an "as is" and "as available" basis. While we make every effort to ensure accuracy and quality, we do not warrant that:

- Our website will be uninterrupted, error-free, or free of viruses or other harmful components.

- Product descriptions, images, or prices are always completely accurate (though we strive to ensure they are).

 # Limitation of Liability

To the maximum extent permitted by applicable Indian law, DecorTrends.in shall not be liable for:

- Any indirect, incidental, or consequential damages arising from your use of our website or products.

- Any loss arising from technical errors, server downtime, or third-party service failures (including payment gateways or courier partners).

- Any damage caused by misuse of products purchased from our website.

Our total liability to you for any claim arising from your use of DecorTrends.in shall not exceed the total order value paid by you for the specific transaction in dispute.

Nothing in these Terms limits our liability for fraud, personal injury caused by our negligence , or any other liability that cannot be excluded under applicable Indian law.

  12. Third-Party Links & Services

Our website may contain links to third-party websites, social media platforms, or service providers. These links are provided for your convenience only. DecorTrends.in:

- Does not endorse or take responsibility for the content, privacy practices, or services of any third-party website.

- Is not liable for any loss or damage arising from your interaction with third-party websites or services.

We encourage you to read the terms and privacy policies of any third-party website you visit through links on our platform.

  13. Governing Law & Dispute Resolution

These Terms and any disputes arising from your use of DecorTrends.in or purchase of our products shall be governed by and construed in accordance with the laws of India .

 # Grievance Redressal

In accordance with the Consumer Protection (E-Commerce) Rules, 2020 , DecorTrends.in has appointed a Grievance Officer to address customer complaints:

 Grievance Officer 

DecorTrends.in

 Email: support@decortrends.in

 Response Time: Complaints acknowledged within 48 hours and resolved within 30 days 

 Dispute Resolution

- We encourage customers to first attempt resolution by contacting our support team directly.

- If a dispute cannot be resolved amicably, it may be referred to the appropriate Consumer Dispute Redressal Commission under the Consumer Protection Act, 2019.

- You may also file a complaint via the e-Daakhil portal (https://edaakhil.nic.in) or contact the National Consumer Helpline at 1800-11-4000 .

  Jurisdiction

Any legal proceedings arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in India .

  14. Force Majeure

DecorTrends.in shall not be held liable for any failure or delay in fulfilling our obligations under these Terms where such failure or delay is caused by events beyond our reasonable control, including but not limited to:

- Natural disasters, floods, earthquakes, or severe weather events.

- Government actions, lockdowns, or regulatory restrictions.

- Pandemics or public health emergencies.

- Strikes, labour disputes, or transportation disruptions.

- Internet or telecommunications failures.

In such events, we will notify you as soon as reasonably possible and make every effort to fulfil your order at the earliest opportunity.

  15. Amendments to These Terms

We reserve the right to update or modify these Terms and Conditions at any time to reflect changes in our business practices, legal requirements, or website features.

When we make changes:

- The "Last Updated" date at the top of this page will be revised.

- Significant changes will be communicated via a notice on our homepage or by email to registered customers.

- Your continued use of DecorTrends.in after any changes constitutes your acceptance of the revised Terms.

We recommend reviewing this page periodically to stay informed of any updates.

  Frequently Asked Questions — Terms & Conditions

 Q: Do I have to agree to these Terms every time I shop? 

By continuing to use DecorTrends.in and placing orders, you are deemed to have accepted the current version of our Terms. You do not need to explicitly re-agree unless the Terms have been materially updated.

 Q: What happens if I violate these Terms? 

Depending on the nature of the violation, we may cancel your order, suspend your account, or take appropriate legal action under applicable Indian law.

 Q: Can I share or reproduce content from DecorTrends.in? 

No. All content on our website is our intellectual property. Any reproduction or use without prior written permission is prohibited and may result in legal action.

 Q: How do I raise a complaint or dispute? 

Please email our Grievance Officer at support@decortrends.in. We are committed to acknowledging all complaints within 48 hours and resolving them within 30 days. If unresolved, you may escalate to the appropriate Consumer Dispute Redressal Commission.

 Q: Which law governs my purchase from DecorTrends.in? 

All purchases and disputes are governed by Indian law, primarily the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020.

Effective Date: April 2026

Last Updated: April 2026

DecorTrends.in — Modern & Affordable Home Decor, Delivered Across India